Skip to main content

How do I reset my password?

How to reset your myStash account password

myStash Support avatar
Written by myStash Support
Updated over 8 months ago

Open the myStash mobile app:

  1. On the sign in page click the "Forgot Password" option

  2. Enter the email address you have used to create your myStash account and press "Reset Password"

  3. A one time password (OTP) is now sent to your email address, press check your email's spam/junk folder if you cannot find it in your main inbox

  4. Enter the 6-digit OTP code & press "Verify OTP"

  5. Create a new password & confirm the new password. Once you press "Change Password" your password has now been changed.

How to change the password when signed into the app:

  1. On the "Home" section of the application tap the profile icon (top left of screen)

  2. Press the "Security" icon & select "Change Password"

  3. Follow the instructions on screen & confirm the new password by pressing the "Change Password" button

Did this answer your question?